Accurate Pattern Inc. received the Certificate of Registration for ISO 9001: 2015 after demonstrating their Quality Management System (QMS) complies with the requirements. The scope of this registration includes the design and manufacturing of patterns, tooling, and gages for a variety of industries and provision of contract services for inspection and machining.
There are two distinct halves of this busy 25-person job shop, namely, patternmaking and fixturing.
“We are so fortunate to have a dedicated group of employees who can work both sides of the operation to get the jobs done,” says Accurate Pattern President & CEO Polly Sackett.
Accurate performs CAD design services, manual and CNC machining up to 5-axis, CMM inspection and certification plus welding and spray coating, as it provides products to the automotive, metal-casting, marine, and other markets nationwide.
“The process actually began before Polly and I bought the business,” says Accurate Pattern COO Kevin Williams. “Our quality manager Kris Bird has a passion for excellence and he was the key driver in this effort. But all our team really worked together, investing over 1,500 hours in meetings, documentation, process and procedure development.”
Sackett echoed that sentiment. “We partnered with theWaukesha County Technical College to obtain their Incumbent Worker Training Grant and it helped us train the entire team for the ISO audit, conducted by American Management Technology Inc. (AMTEC) in Fontana, Wisconsin.”
The result was a series of protocols and documentation on the entire production process at Accurate, resulting in an overnight success through the certification.
“We had the entire document prepped and provided it to AMTEC on a Thursday morning and we were certified by Friday night,” Sackett says.
The company anticipates it will explore greater opportunities in its core market of automotive, plus the ISO certification opens new market opportunities.
“Those are both very exciting prospects for Accurate and we’re certain this accomplishment will lead to increased business for the company, a goal Kevin and I have set, despite these challenging times and business conditions,” Sackett says.
“It was a combination of customer-driven need and the passion of Kris Bird, who lobbied for the ISO certification,” Williams says. “We quickly realized the benefits to the company and knew it would be worth the investment of time and resources to make it happen.”
Williams also says the entire team at Accurate took ownership for the success of the process and the result was therefore more quickly achieved.
“Seven or eight of us would meet weekly to discuss every stage of this endeavor and all the necessary documentation,” Sackett says. “Because we have both a metal and a model side to our company, it was a challenge to find one solution to fit both departments, but we did it.”
“It was smooth sailing with very little pushback and that’s always a worthwhile experience,” Williams says.
One other employee voiced his satisfaction with the accomplishment of the ISO certification. Armand “Mandi” Lulo, the company’s director of business development, says, “As soon as we had the certificate in hand, I was contacting current and prospective customers to let them know. All of us at Accurate Pattern are very excited and very proud of this achievement.”